Customer Service

Ordering Information

BIORAY® offers convenient online ordering including volume discounts and free shipping options. We accept VISA, MasterCard, American Express, and Discover Card.

• To place an order online, simply visit our store and log into your account. View extensive information and retail pricing for the complete line of BIORAY® products.

• To order by phone, please call 1-888-635-9582. Our friendly staff is available to answer questions and take your order Monday through Friday from 9:00 am to 5:00 pm (PST).

• To order by mail or fax, use the order form enclosed in your information packet and fax to 1-949-305-8310 or mail to: Bioray Inc. 23172 Alcalde Drive, Suite B, Laguna Hills, CA 92653

Shipping & Handling

BIORAY® preferred method of shipping to accounts in the United States is UPS Ground. For expedited or international shipping please call for a quote.

Same Day Shipping

All orders received by 1:00 pm PST Monday through Friday will be shipped the same day. Orders received after 1:00 pm PST (or on the weekend) will be shipped the next business day.

Product Returns

All returns must be pre-approved and received within 14 business days of authorization. No returns will be accepted beyond 30 days from the date of purchase. Purchaser is responsible for all return shipping charges.

Create Your BIORAY® Affiliate Account!

Bioray Inc is currently looking for affiliates (in the United States and Internationally). If interested in this opportunity, please click here to submit your request. 

Affiliates include the following...
Wellness centers such as spas, yoga pilates studios, and gyms.