Core Values
Ownership Mentality
If something is off, we don’t wait. We step in, take responsibility, and see it through.
Diligent & Unstoppable
This value is about staying the course, learning as you go, and pushing forward, even when the path isn’t clear.
Brightens the Room
Energy matters. We show up positive, solutions-focused, and make the team better by being here.
Learns & Improves
We stay open. We take feedback seriously and are always looking for ways to get better.
Collaborative Team Player
We work as a team. We communicate, support each other, and care more about results rather than credit.
Compensation & Benefits
Open Positions at BIORAY®
Customer Support Representative
Full-time | 📍Irvine, CA | Entry Level
The Customer Support Health Coach exists to help people find their unique path to healing while representing the best of BIORAY’s human-centered approach to customer care. This seat owns the direct relationship with customers and practitioners seeking clarity, confidence, and guidance in their wellness journey.
This role produces trust. It delivers individualized support, clear education, grounded guidance and seamless order assistance rooted in BIORAY’s products, philosophy, and standards. As BIORAY grows, the quality of these conversations directly shapes customer outcomes, loyalty, and brand integrity.
The work matters because healing is personal. Consistency, humility, and accuracy are essential. Success in this seat comes from knowing what you know, knowing what you don’t know, and always prioritizing the customer’s well-being over ego.